INNOMASTER
09
Support

Frequently Asked Questions

Answers about products, installation, fire ratings, certifications, and global project support.

What makes INNOMASTER panels different from traditional wall finishes?

INNOMASTER panels combine Italian original design with digital print, EB curing, and advanced core materials. They offer 100% waterproof performance or A1 fire ratings in large-format panels that install directly over existing walls without demolition.

Can INNOMASTER panels be installed over existing tiles?

Yes. The direct-bond installation method uses structural adhesive to bond panels directly to ceramic tile, plaster, concrete, plasterboard, and other flat substrates — provided the surface is sound, clean, and flat.

What fire ratings are available?

INNOMASTER offers B1 flame-retardant waterproof panels for wet and humid areas, and A1 non-combustible panels based on LCB (Lightweight Calcium Silicate Board) core for high-rise and public buildings.

Are INNOMASTER panels suitable for international projects?

Yes. INNOMASTER products hold CE, ISO 9001/14001, CARB Phase II, FloorScore, GB8624 A1, and EN13501-1 A1 certifications, making them suitable for projects across Europe, North America, Asia, and the Middle East.