Privacy Policy
How INNOMASTER collects, uses, and protects your personal information.
INNOMASTER Home (Zhongshan) Co., Ltd.(“INNOMASTER”, “we”, “us”, or “our”) respects your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you submit a quote request or otherwise contact us through our website.
1. Information We Collect
When you submit a quote request, we may collect the following information:
- Your name (first and last)
- Work email address
- Phone number
- Company name
- Country or region
- Project application, estimated quantity, and timeline
- Project requirements and additional messages
- IP address and browser user agent (for security purposes)
2. How We Use Your Information
We use your personal information to:
- Respond to your quote request and provide product information
- Prepare tailored quotations and technical recommendations
- Communicate with you about your project
- Improve our products, services, and website experience
- Prevent spam, fraud, and abuse
3. Legal Basis for Processing
We process your personal data based on your consent, which you provide when submitting the quote request form, and on our legitimate interest in responding to business inquiries and preventing abuse.
4. Data Storage and Security
Your information is stored securely in our database. We implement appropriate technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction.
5. Data Retention
We retain quote request data for up to 12 months unless a longer retention period is required by law or necessary for ongoing business communication. After this period, data is securely deleted.
6. Sharing Your Information
We do not sell or rent your personal information. We may share your information with trusted service providers who assist us in operating our website and responding to inquiries, subject to confidentiality obligations.
7. Your Rights
You have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your personal data
- Withdraw your consent at any time
To exercise these rights, please contact us at info@innomaster.com.cn.
8. Cookies and Third-Party Services
We use Cloudflare Turnstile to protect our forms from spam and abuse. Turnstile may process technical data such as your browser information to verify that you are human. We do not use tracking cookies for advertising purposes.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
10. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
INNOMASTER Home (Zhongshan) Co., Ltd.
Email: info@innomaster.com.cn
Phone: +86-400-101-7983
Address: No.2-5, Shagang East Road, Gangkou Town, Zhongshan City, Guangdong Province, China